Allen Edmonds offers a 90-day return policy for unused items in original packaging with intact tags. Returns can be made online or in-store, with free shipping for most domestic U.S. orders.
Return Policy Summary
Return Window
90 Days
Return Method
Online & In-Store
Return Shipping
Free returns on all domestic U.S. orders except factory second shoes, which incur a $25 return fee per pair.
| Contact Number | 1-877-817-7615 |
| Restocking Fee | No restocking fee mentioned |
| Return Conditions | Items must be unused, in original packaging with intact tags. Soles should not show signs of wear. |
| Gift Returns | Not specified |
| Exceptions | No returns for items bought from third parties, personalized or custom-made items, and limited edition shoes. |
How to Return
- Log in to your Allen Edmonds account.
- Locate your item and click on return.
- Repack your item with the original box and tags.
- Fill out the return form included in the box.
- Write the cause of return in the form with all details.
- Generate a return label and ship the package to the provided address.
- For in-store returns, visit any Allen Edmonds outlet with the original invoice and payment card.
Official Returns Portal
https://www.allenedmonds.com/
