Alo Yoga logoAlo Yoga Return Policy Guide

Alo Yoga accepts returns within 30 days of purchase for exchange, store credit, or refund. Items must be unused with original tags attached. Free return shipping provided for online purchases.

Return Policy Summary

Return Window

30 days from purchase date for all returns. Items must be unused, in sellable condition, with original tags attached and proof of purchase

Return Method

Online returns through web portal or in-store returns at any U.S. Alo store. Free prepaid UPS return label provided for online purchases

Return Shipping

Free return shipping via UPS. Separate orders should not be combined in one package. Single orders should not be split into multiple returns

Contact Number(855) 793-3100
Restocking FeeNo restocking fee. Free returns on all orders
Return ConditionsItems must be unused, in sellable condition, with original tags attached. Returns must include proof of purchase and be within return window
Gift ReturnsStandard return policy applies. Returns processed to original payment method
ExceptionsSplit payment purchases (part gift card) will be refunded to gift card first, remaining balance to original payment method

How to Return

  1. Visit returns.aloyoga.com or access through My Account
  2. Enter order number and email address
  3. Select items to return and reason
  4. Choose refund or exchange option
  5. Print free return label and drop off at UPS

Additional Policy Details

instant exchange

Option for immediate exchange with temporary hold on credit card. Must ship return within 21 days to release hold

processing time

Returns processed within 2-4 business days of receipt

store returns

Online purchases can be returned to any U.S. Alo store within 30 days with order number

reshop option

Partner service offering instant refunds via virtual debit card or bank deposit

international returns

Buy in store and return online not available outside U.S.

return restrictions

Returns must not combine multiple orders in one package

payment refunds

Original payment method refunded, gift cards refunded first for split payments

store exchanges

Stores cannot process exchange requests initiated through online return portal

Alo Yoga logo

Official Returns Portal

https://returns.aloyoga.com/

Visit Portal

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