Asics offers a 90-day return policy for most items, with free returns available. Items must be in original condition with tags attached.
Return Policy Summary
Return Window
90 Days
Return Method
Via Mail or Online
Return Shipping
Free returns available
| Contact Number | (855) 233 3120 |
| Restocking Fee | No restocking fee mentioned |
| Return Conditions | Items must have original tags, not worn or washed, and in original packaging. Sales items, socks, and innerwear are not returnable. |
| Gift Returns | Not specified |
| Exceptions | Sales items, socks, and innerwear cannot be returned. Defective items can be exchanged within 3 months. |
How to Return
- Use Asics free return services to return the purchased products.
- Fill up the return form and attach it to the package. If lost, find it online on the official website.
- The package takes at least 2 days to reach the Asics warehouse. The return could take a week to be processed and verified.
- Products must meet criteria to get a refund.
Official Returns Portal
https://returns.narvar.com/asics/returns
