Banana Republic offers a 30-day return policy for unworn and unwashed items with tags attached. Returns can be made in-store or by mail, with free return shipping available using a prepaid label.
Return Policy Summary
Return Window
30 Days
Return Method
In-store, By mail
Return Shipping
Free with prepaid return label
| Contact Number | 1-888-277-8953 |
| Restocking Fee | No restocking fee mentioned |
| Return Conditions | Items must be in original condition with tags attached, unwashed and unworn. |
| Gift Returns | Not specified |
| Exceptions | Masks are final sale and not returnable. Mail-only items must be returned by mail. Sunglasses and swimwear require original receipt and tags, with swimwear needing the hygienic liner intact. |
How to Return
- For in-store returns, bring the item and original receipt to a Banana Republic store.
- For online returns, go to the Banana Republic returns page and enter your order number and email address.
- Generate a prepaid shipping label and pack the items with receipts securely in a box.
- Mail the product using the prepaid label through the US postal service or drop it off at a UPS location.
Official Returns Portal
https://returns.narvar.com/bananarepublic/returns
