Bed Bath & Beyond offers a 90-day return policy for most products, with specific conditions for certain categories. Returns can be made in-store or online, and gift registry items have a 365-day return period.
Return Policy Summary
Return Window
90 days for most items, 365 days for gift registry items
Return Method
In-store & Online
Return Shipping
Free return shipping available for Military Post Office, APO, FPO, and US Territories. Shipping, assembly, or gift packaging charges are non-refundable.
| Contact Number | 1-800-462-3966 |
| Restocking Fee | 20% less refund for returns without receipt |
| Return Conditions | Items must be in original condition with tags intact. Specific conditions apply for certain products. |
| Gift Returns | Gift registry items can be returned within 365 days if in new and unused condition. |
| Exceptions | Opened air mattresses, electronics, smart home tech, and seasonal items have different return periods. Personalized items, gift cards, and VEBO experiences are non-returnable. |
How to Return
- Online Returns: Go to the BB&B online returns/replacement page and enter your Order Number and E-mail. Click Next. Answer the necessary questions and get your FedEx shipping label. Pack the items securely and stick the FedEx label on the package. Schedule a FedEx return and give the parcel to the FedEx department member.
- In-Store Returns: Take the item and purchase slip to the nearest BB&B store. Reach out to a store executive for assistance.
- Returns For Truck Delivery: Email [email protected] to schedule a pick-up for large-size items received through truck delivery within 30 days.
Official Returns Portal
https://returns.narvar.com/bedbathandbeyond/returns?locale=e...
