Bergdorf Goodman allows returns within 30 days of purchase through online or in-store methods. Certain items are non-returnable.
Return Policy Summary
Return Window
30 days from the date of purchase
Return Method
Online or in-store
Return Shipping
Not specified
| Contact Number | 1-888-774-2424 |
| Restocking Fee | Not specified |
| Return Conditions | Items must be in original condition; worn, damaged, or defective items are not returnable. |
| Gift Returns | Not specified |
| Exceptions | Non-returnable items include aerosols, alcohol-based items, hairspray, nail polish, sun blockers, perfume, beauty products, and some accessories like jewelry. |
How to Return
- Return your purchased product within 30 days from the date of purchase.
- Ensure the product is in its actual condition, not used, damaged, or defective.
- For online returns, a receipt is necessary; if lost, attach a government ID and payment statement.
- For store returns, visit any Bergdorf Goodman location.
- Clearance sale items are not returnable.
- Contact customer service at 1-888-774-2424 for more help.
Official Returns Portal
https://www.bergdorfgoodman.com/
