Best Buy offers a consumer-friendly return policy with a standard return period of 15 days, free returns, and options for in-store and online returns. There are exceptions for certain products and extended return periods for members.
Return Policy Summary
Return Window
15 Days
Return Method
In-store & Online
Return Shipping
Free returns with prepaid return label
| Contact Number | 1-888-237-8289 |
| Restocking Fee | Not mentioned |
| Return Conditions | Must be in original condition with proof of purchase |
| Gift Returns | Not mentioned |
| Exceptions | Activatable devices (14 days), Wedding registry (60 days), Non-returnable items include printer inks, customized items, memberships, and opened consumable items |
How to Return
- Login to your bestbuy.com account
- Go to the 'order' section
- Search for the 'return' option
- Accept the terms and conditions stating that the product is unused and in original condition
- Receive a confirmation email with the shipping label
- Stick the shipping label on your product
- Use any postal services to ship your product
Official Returns Portal
https://www.bestbuy.com/site/help-topics/return-exchange-pol...
