Bob's Store offers a return policy within 60 days of purchase, with options to return or exchange items in-store, online, or via mail. Items must be in original condition, and certain conditions apply.
Return Policy Summary
Return Window
60 days from the date of purchase, 365 days if in good condition
Return Method
In-store, online, or via mail
Return Shipping
Shipping charges are not refundable
| Contact Number | 860-474-1000 |
| Restocking Fee | Not mentioned |
| Return Conditions | Items must be in original condition with tags; damaged, worn, and used items are not returnable |
| Gift Returns | Not mentioned |
| Exceptions | Items purchased through PayPal have different rules |
How to Return
- For online returns, return items within 60 days with original receipt or invoice number.
- For store returns, visit the nearest store with the original receipt for an immediate refund.
- For mail returns, download and fill the return form, attach it with the original receipt, and mail to the provided address.
- Before mailing, confirm with customer service at 860-474-1000.
Official Returns Portal
https://www.bobstores.com/on/demandware.static/-/Sites-bobst...
