Bonobos allows returns within 90 days of purchase. Refunds to the original payment method are available within 45 days, and store credit is issued for returns after 45 days.
Return Policy Summary
Return Window
90 Days
Return Method
Via Store and By Mail
Return Shipping
Returns are not free. No refunds for original shipping charges.
| Contact Number | 1877-294-7737 |
| Restocking Fee | No restocking fee mentioned |
| Return Conditions | Items must be unworn, unwashed, unaltered, and in good condition. No returns on final sale items or items sold by third-party sellers. |
| Gift Returns | Sign in or create a Bonobos account and fill out the gift return form. |
| Exceptions | No exchanges for orders shipped to US Territories and Military Bases. |
How to Return
- Sign in to your Bonobos account.
- Visit the order section of your account.
- Select the items you want to return.
- Follow the return mailing instructions to generate a return label.
- Place the items and your order form in the box.
- Attach the prepaid FedEx return label to the box and drop it off at a FedEx store.
Official Returns Portal
https://help.bonobos.com/s/article/What-s-your-return-policy...
