Brookstone allows returns within 30 days of purchase. Products must be in original condition and packaging. Final Sale items are non-returnable.
Return Policy Summary
Return Window
30 days from the date of purchase
Return Method
Online returns via brookstone.com or in-store at the original purchase location
Return Shipping
Shipping charges are not refundable
| Contact Number | 1-800-846-3000 |
| Restocking Fee | Not mentioned |
| Return Conditions | Products must be in original condition and packaging; opened products are not returnable unless defective |
| Gift Returns | Not mentioned |
| Exceptions | Non-returnable items include pillows, sock-wear, personalized items, final sale items, personal care products, and unopened/sealed products |
How to Return
- Pack the product in its original form.
- Attach the order receipt or label on the return package.
- Wrap the product in proper condition along with the packing slip.
- Call 1-800-846-3000 to confirm before posting.
- Track the shipping until it reaches the return department.
Official Returns Portal
https://www.brookstone.com/
