Burberry allows returns within 30 days for regular items and 14 days for sale items, provided they are intact and in original packaging. Returns can be made online or in-store.
Return Policy Summary
Return Window
30 Days
Return Method
Online & In-store
Return Shipping
No extra cost for scheduled collection
| Contact Number | 000 800 100 5815 |
| Restocking Fee | Not mentioned |
| Return Conditions | Items must be intact, in original condition with price tags and invoice. Open box items must be in complete nonuse condition. |
| Gift Returns | Gift items can be returned within 30 days with a gift receipt. Custom made or piercing jewellery is not returnable. |
| Exceptions | Sale items, promotional items, custom jewellery, optical frames with prescriptions, fragrances, face masks, and nail polishes are not returnable. |
How to Return
- Login to your Burberry account and navigate to your orders.
- Contact the Burberry service team to get a return label.
- Place the product in its original shipping box with tags.
- Attach the Returns Label and the commercial invoice to the exterior of the box and firmly seal the parcel.
- Drop the package at your nearest shipping station or contact Burberry to schedule a collection at no extra cost.
Official Returns Portal
https://in.burberry.com/customer-service/returns/#:~:text=%2...
