David’s Bridal offers a return policy with a 7-day return period for unworn, unwashed, and undamaged products with original receipt and packaging. Returns can be processed both online and in-store, but return shipping costs are deducted from the refund.
Return Policy Summary
Return Window
7 days
Return Method
Online & In-Store
Return Shipping
Handling charges and shipping cost are deducted from the refund.
Contact Number | 1-844-400-3222 |
Restocking Fee | No restocking fee mentioned. |
Return Conditions | Items must be unworn, unwashed, undamaged, with tags attached, and in original packaging. Receipt required. |
Gift Returns | No specific gift return policy mentioned. |
Exceptions | Non-returnable items include personalized, dyed, swimsuits, perishable, personal care items, final sale, and untagged items. Damaged items can be returned by contacting customer service within 7 days. |
How to Return
- Log in to your online account.
- Click on your order and select 'initiate return'.
- Receive an email with your RMA, prepaid shipping label, and details.
- Attach the shipping label to the box and drop it at any UPS authorized location or dropbox.
- For in-store returns, locate the nearest store, bring your original receipt, and ensure the item is in its original packaging.
Official Returns Portal
https://www.davidsbridal.com/Content_HelpFAQ_returns