eBay allows customers to return products within 30 days if they are damaged or do not meet expectations. Returns can be initiated even if the seller disagrees.
Return Policy Summary
Return Window
30 Days
Return Method
Online
Return Shipping
Free return if the item is damaged, faulty, or doesn't match the listing.
Contact Number | 1-800-209-3229 |
Restocking Fee | Not mentioned |
Return Conditions | Items must be in original packaging with all contents. |
Gift Returns | Not mentioned |
Exceptions | Sellers can refuse returns if the buyer changed their mind and the seller's policy stated no returns. |
How to Return
- Log in to your eBay account and go to 'purchase history'.
- Find the item you want to return and check if the seller accepts returns.
- Click on 'return item' and provide the reason for return.
- Add images if the item is damaged, broken, or faulty.
- Click the 'Send' button.
Official Returns Portal
https://www.ebay.com/help/buying/returns-refunds/return-item...