eBay logoeBay Return Policy Guide

eBay allows customers to return products within 30 days if they are damaged or do not meet expectations. Returns can be initiated even if the seller disagrees.

Return Policy Summary

Return Window

30 Days

Return Method

Online

Return Shipping

Free return if the item is damaged, faulty, or doesn't match the listing.

Contact Number1-800-209-3229
Restocking FeeNot mentioned
Return ConditionsItems must be in original packaging with all contents.
Gift ReturnsNot mentioned
ExceptionsSellers can refuse returns if the buyer changed their mind and the seller's policy stated no returns.

How to Return

  1. Log in to your eBay account and go to 'purchase history'.
  2. Find the item you want to return and check if the seller accepts returns.
  3. Click on 'return item' and provide the reason for return.
  4. Add images if the item is damaged, broken, or faulty.
  5. Click the 'Send' button.
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Official Returns Portal

https://www.ebay.com/help/buying/returns-refunds/return-item...

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