Epson offers a 30-day return policy for products purchased online or in-store, with specific conditions and exceptions.
Return Policy Summary
Return Window
30 days from the date of purchase
Return Method
In-store or online
Return Shipping
Shipping charges are not refunded unless the store made a mistake
| Contact Number | (800) 444-1527 |
| Restocking Fee | Merchandise products may be subject to a restocking fee |
| Return Conditions | Must have purchase receipts and documents; products must be undamaged and carefully packed |
| Gift Returns | Not specified |
| Exceptions | No returns for software or digital products; tampered products or opened ink cartridges are not eligible for refund |
How to Return
- Log in to your account from where you made the purchase.
- Go to the order section and select the product you wish to return.
- The store will send you shipping labels.
- Pack the product properly and attach the shipping labels.
- Mail it from the post office.
- Wait for the item to reach the store and receive a refund after the store processes the return.
Official Returns Portal
https://epson.com/login
