Evo allows returns within 366 days of purchase for items in original condition. Returns are free for shoes and flip-flops, but other items may incur a $7 fee.
Return Policy Summary
Return Window
366 Days
Return Method
In-store and Online
Return Shipping
Free for shoes and flip-flops; $7 for most other items; oversized items may have different fees
| Contact Number | 1.866.386.1590 |
| Restocking Fee | None mentioned |
| Return Conditions | Items must be in original condition with tags and accessories; used items are not eligible |
| Gift Returns | Not specified |
| Exceptions | Freight items are not eligible; freight shipping not available to Alaska and Hawaii; customers must incur return cost |
How to Return
- Return in-store by dropping off at any Evo store.
- Return online by generating a return label, filling in order details, and shipping the product to the address on the label.
- For international returns, generate a return label, pack items, attach label, and ship via postal services.
Official Returns Portal
https://www.evo.com/returns
