Fashion Nova allows returns within 60 days from the delivery date for both in-store and online purchases, with specific conditions and exceptions.
Return Policy Summary
Return Window
60 days from delivery date
Return Method
Online & In-Store
Return Shipping
Return shipping labels can be purchased by US customers for $3.99 (single item) or $7.99 (multiple items)
| Contact Number | (800)866-0286 |
| Restocking Fee | Not mentioned |
| Return Conditions | Items must be unworn, unwashed, with original tags intact. Swimwear, undergarments, cosmetics, and 'Final Sale' items are non-returnable. |
| Gift Returns | Returns can be exchanged for store credit. |
| Exceptions | Swimwear, undergarments, cosmetics, and 'Final Sale' items cannot be returned. |
How to Return
- Visit the Fashion Nova store or website.
- Ensure the item is unworn, unwashed, and has original tags.
- For online returns, use the provided return shipping label.
- For in-store returns, visit the store with the item and receipt.
- Inform the store within 7 days if the item is defective, damaged, or incorrect.
Official Returns Portal
https://returns.fashionnova.com/fashionnova/returns?_gl=1*1p...
