Fossil allows returns within 90 days of purchase with proof of purchase and original condition. Returns can be made online or in-store, but shipping fees are deducted from refunds.
Return Policy Summary
Return Window
90 Days
Return Method
In-store & Online
Return Shipping
Shipping fee deducted from refund
| Contact Number | 000 800 919 0951 |
| Restocking Fee | Not mentioned |
| Return Conditions | Must have proof of purchase and be in original condition |
| Gift Returns | Not mentioned |
| Exceptions | Final sale products and custom items are non-returnable. PayPal purchases cannot be returned in-store. |
How to Return
- Log in to your Fossil account.
- Locate the order you want to return.
- Click on 'return this item'.
- Select your reason to return.
- Print your return label.
- Pack your item and tape the return label on the package.
- Send it using FedEx.
Official Returns Portal
https://www.fossil.com/en-us/orders
