Goodwill allows returns within 30 days of purchase if items are in original condition. Refunds are issued as gift cards.
Return Policy Summary
Return Window
30 Days
Return Method
In-Store
Return Shipping
Free return shipping
| Contact Number | 704-3727-3434 |
| Restocking Fee | No restocking fee |
| Return Conditions | Items must be in original condition with tags intact and not washed. Receipt is required. |
| Gift Returns | Refunds are issued as gift cards, which can be used for future purchases. |
| Exceptions | Non-returnable items include Books, Jewelry, Watches, Records, Tapes, CDs & DVDs, Furniture, Ink, Software, Seasonal and discounted Items. Outlet store purchases are final. |
How to Return
- Visit the Goodwill store where the purchase was made.
- Ensure the item is in original condition with tags intact.
- Bring the receipt for the purchase.
- Request a return or exchange within 30 days of purchase.
Official Returns Portal
https://goodwillsp.org/shop/return-policy/
