You can return a Guess purchase within 30 days with original packaging, tags, and invoice. Returns can be made via post or in-store. Refunds are processed through the original mode of payment.
Return Policy Summary
Return Window
30 Days
Return Method
Via Post & In Store
Return Shipping
Shipping costs are not covered by Guess.
| Contact Number | 1-877-444-8377 |
| Restocking Fee | No restocking fee mentioned. |
| Return Conditions | Items must be unworn, unwashed, and undamaged with original packaging, tags, and invoice. |
| Gift Returns | Gifts can be returned online or in-store with a gift receipt within 30 days. |
| Exceptions | Items marked as 'Final Sale', worn or washed items, and custom-made items cannot be returned. |
How to Return
- Log in to your Guess Account and go to my orders.
- Select the return option and print out the label.
- Pack your item with all original packing material and invoice, and attach your Return Authorization Form to the box.
- Attach the shipping label on your package and drop it off at your nearest post office/courier service.
- For in-store returns, bring your merchandise along with the original packing and invoice, a Photo ID, and a Credit Card or Transaction ID by which you made a payment.
Official Returns Portal
https://www.guess.com/us/en/topic-returns.html
