Guitar Center allows returns within 45 days of purchase both in-store and online, with certain exceptions and conditions.
Return Policy Summary
Return Window
45 Days
Return Method
In-store & Online
Return Shipping
Customers pay handling charges and shipping fees unless returned in-store.
| Contact Number | 855-770-3373 |
| Restocking Fee | 15% for items not in original condition; 10% for opened Apple products. |
| Return Conditions | Must be in original condition with all packaging, accessories, and manuals. |
| Gift Returns | Not specified |
| Exceptions | Vintage instruments must be returned within 3 days; certain items like CDs, videos, and opened software are non-returnable. |
How to Return
- Locate a nearby Guitar Center store to avoid return shipping charges.
- Bring a printout of the order confirmation email or packing slip with the product to return.
- For online returns, obtain a return authorization code by contacting customer service.
- Ship the return to the address provided on the Guitar Center website.
Official Returns Portal
https://www.guitarcenter.com/faq/guitarcenter.com-return-pol...
