Hollister offers a versatile return policy allowing returns within 60 days in the US and 30 days in other countries for items in original condition with a receipt. Returns are free within the return period.
Return Policy Summary
Return Window
60 days (US), 30 days (other countries)
Return Method
In-store, Online
Return Shipping
Free within the return time frame
| Contact Number | 866-426-1285 |
| Restocking Fee | No restocking fee mentioned |
| Return Conditions | Items must be in original, unwashed condition with receipt |
| Gift Returns | Gift cards cannot be returned or exchanged |
| Exceptions | Non-receipt returns may be limited; gift cards are final sale |
How to Return
- For in-store returns: Pack the item with tags and receipt, and take it to a nearby Hollister store.
- For online returns: Log into your Hollister.com account, select the item to return, answer return questions, print shipping labels, and mail the package back.
- For returns without receipt: Visit a store with the item and a photo ID to receive merchandise credit.
Official Returns Portal
https://www.hollisterco.com/shop/us/help/online-return-excha...
