Kitchenaid allows returns within 30 days of purchase with conditions such as providing a purchase receipt and returning items in original condition. Shipping charges are refunded if returned within 5 days.
Return Policy Summary
Return Window
30 days
Return Method
Online or in-store
Return Shipping
Full shipping refund if returned within 5 days
| Contact Number | 1 (800) 541-6390 |
| Restocking Fee | No restocking fee mentioned |
| Return Conditions | Must be in original condition with purchase receipt |
| Gift Returns | Gift cards are not eligible for returns; amount credited to store credit |
| Exceptions | Sale or festive season items may not be returnable; contact store for details |
How to Return
- Visit the online site of the store.
- Log in to your account and go to the order section.
- Select the product you wish to return.
- Provide a reason for returning the product and proceed.
- Print and attach the shipping labels to the package.
- Pack the product in its original packaging with all papers.
- Mail the item to KitchenAid Attn: Returns/Internet Orders 1701 KitchenAid Way Dock 10 Greenville, OH 45331.
- For in-store returns, bring the product in original condition with all relevant papers.
Official Returns Portal
https://www.kitchenaid.com/resources/returns-exchanges.html
