Kohl's offers a 180-day return window for most items, with specific conditions for electronics and beauty products. Returns can be made in-store or online, with special policies for holiday purchases.
Return Policy Summary
Return Window
180 days for most items, 30 days for premium electronics, 60 days for beauty products
Return Method
In-store or online
Return Shipping
Customer responsible for return shipping unless returning in-store
| Contact Number | 855-564-5705 |
| Restocking Fee | No restocking fee mentioned |
| Return Conditions | Items must not be damaged or worn; original receipt required for hassle-free return |
| Gift Returns | Gift returns follow the same policy as regular returns |
| Exceptions | Premium electronics have a 30-day return period; holiday purchases can be returned until January 31st |
How to Return
- Log in to your Kohl's account.
- Reprint your packing slips from Kohls.com.
- Fill up the return form and print it.
- Pack your item properly.
- Stick the documents to your package.
- Send your package.
Official Returns Portal
https://cs.kohls.com/app/answers/detail/a_id/893/~/returns
