Mango allows returns within 60 days of purchase for unworn and unwashed items with the original receipt. Returns can be made in-store or online, and shipping costs are refunded after processing.
Return Policy Summary
Return Window
60 Days
Return Method
In-store & Online
Return Shipping
Shipping costs are initially paid by the customer but refunded after processing.
| Contact Number | 00 34 938 60 24 24 |
| Restocking Fee | None |
| Return Conditions | Items must be unworn, unwashed, with original receipt and price tag. Non-returnable items include face masks, sanitizers, protective screens, undergarments, lingerie, swimwear, and earrings. |
| Gift Returns | Not specified |
| Exceptions | Sale items must be returned within 14 days. Damaged or torn clothes are not acceptable. |
How to Return
- For in-store returns: Bring the product with original receipt and price tag to a nearby Mango store within 60 days. The product will be inspected for damages.
- For online returns: Ensure the product is in original condition, mail it back with the posting cost receipt. Refunds for the product and posting charges will be processed upon receipt.
Official Returns Portal
https://shop.mango.com/in/help/2882.html
