Marshalls allows returns within 30 days of purchase, with or without a receipt, but items must be in sellable condition. Online returns incur a $10.99 shipping fee unless returned in-store.
Return Policy Summary
Return Window
30 days
Return Method
1. In-store 2. Online
Return Shipping
A shipping fee of $10.99 is deducted from refunds for online returns.
| Contact Number | 1888-627-7425 |
| Restocking Fee | None mentioned |
| Return Conditions | Items must be in sellable condition. Swimwear must have all tickets attached. |
| Gift Returns | Returns without a receipt are eligible for store credit only. |
| Exceptions | No exchanges for online orders. Extended holiday returns for purchases made between 10th Nov-25th Dec 2022, returnable until 26th Dec 2023. |
How to Return
- For in-store returns, bring the item in its original condition with the receipt to any Marshalls store.
- For online returns, use the return shipping label included in your package, pack the item securely with the receipt, and drop it off at the indicated shipping carrier.
- To avoid shipping costs, return online purchases at a nearby Marshalls store.
Official Returns Portal
https://www.marshalls.com/us/store/jump/topic/easy-returns/2...
