Michaels allows returns within 60 days for items in new condition with original packaging. Returns can be made in-store or via mail.
Return Policy Summary
Return Window
60 Days
Return Method
In-store and Online Via Mail
Return Shipping
Customer must contact customer support to receive a return shipping label.
| Contact Number | 1-800-642-4235 |
| Restocking Fee | No restocking fee mentioned |
| Return Conditions | Items must be in new condition with original packaging. Opened items can be returned if unused and with all tags and documents. |
| Gift Returns | Gift returns will be refunded in the form of a store return card. |
| Exceptions | Returns after 60 days will be refunded as in-store credit. No exchanges are offered. |
How to Return
- For in-store returns, bring the item with the receipt to the nearest Michaels store.
- For mail returns, call customer support at 1-800-642-4235 to receive a return shipping label.
- Print the label and attach it to the return package.
- Drop off the package at the nearest UPS location.
Official Returns Portal
https://www.michaels.com/return-policy/ca-return-policy.html
