Newegg allows returns within 30 days of purchase, with specific conditions and exceptions.
Return Policy Summary
Return Window
30 days
Return Method
Online
Return Shipping
Free return shipping labels for products up to 50 lbs and exchanges for the same item. Shipping fee may be deducted for refunds.
Contact Number | 1 (800) 390-1119 |
Restocking Fee | No restocking fee for returns. |
Return Conditions | Products must be unused, unopened, and returned with original packaging and accessories. Certain conditions apply for eligibility. |
Gift Returns | Refunds for gifts are provided as store credit. |
Exceptions | Special order products are non-returnable. Some items eligible for a 45-day return. |
How to Return
- Request a return from Newegg's official website.
- Newegg will provide a shipping label.
- Attach the shipping label to the package.
- Schedule the return and send the product back.
Official Returns Portal
https://www.newegg.com