Nike logoNike Return Policy Guide

Nike offers a 60-day return policy for all purchases, including personalized items. Returns are free for Nike members and can be made in-store or online.

Return Policy Summary

Return Window

60 Days

Return Method

In-store & Online

Return Shipping

Free for Nike members

Contact Number18008066453
Restocking FeeNo restocking fee
Return ConditionsItems must be unwashed and in original condition. Worn shoes can be returned.
Gift ReturnsStore credit is provided if the original receipt is not available.
ExceptionsApple Watch Nike+ and AppleCare have a 14-day return period. Nike Golf Clubs can be returned within 90 days. Nike gift cards and opened Nike+ devices cannot be returned.

How to Return

  1. Pack your product properly.
  2. Ensure the product is unwashed and in original condition.
  3. Include proof of purchase and valid ID.
  4. For mail returns, place the item in the shipping box, attach the return label, and drop it at a UPS location.
Nike logo

Official Returns Portal

https://www.nike.com/help/a/returns-policy

Visit Portal

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