Overstock allows returns within 30 days for most items, with specific conditions for oversized items and non-returnable categories.
Return Policy Summary
Return Window
30 days
Return Method
Online
Return Shipping
Customer pays unless Overstock error
| Contact Number | 800-843-2446 |
| Restocking Fee | Return shipping fee may apply for oversized items |
| Return Conditions | Items must be unused, in new condition, with original labels and accessories |
| Gift Returns | Contact customer care for assistance |
| Exceptions | Non-returnable items include intimate apparel, designer clothing without tags, body jewelry, health and beauty products, flowers, plants, food items, swimwear without hygiene liners, 'As is' and 'Final Sale' items, gift cards, and ink cartridges |
How to Return
- Sign in to your Overstock.com account.
- Navigate to My Account and click on Orders and Returns.
- Locate the item and click on 'Return Item'.
- Fill out the return initiation form.
- Submit the form and click on the Get Label button.
- Print the label or use a mobile code or email link to obtain it.
- Pack the item securely with the shipping label attached.
- Deliver the package to the designated shipping carrier.
Official Returns Portal
https://help.overstock.com/help/s/article/Standard-Return-Po...
