Polk Audio offers a 45-day return policy for customer satisfaction. Products can be returned without providing reasons, provided all original documents are available.
Return Policy Summary
Return Window
45 days
Return Method
Call customer service, obtain return authorization, and return to warehouse
Return Shipping
Free ground dispatch for website purchases
| Contact Number | 1-800-377-7655 |
| Restocking Fee | Not mentioned |
| Return Conditions | Must have original receipts and return authorization number |
| Gift Returns | Not mentioned |
| Exceptions | Warranty not applicable for unauthorized dealer purchases or if serial number is removed |
How to Return
- Call 1-800-377-7655 and select the 4th option for returns.
- Obtain return dispatch information.
- Pack the product in original packaging with all accessories.
- Include the return authorization number.
- Return the package to the warehouse.
Official Returns Portal
https://www.polkaudio.com/
