Poshmark considers all sales as final unless the item is faulty, doesn't match the description, is unauthentic, incorrect, or damaged. Returns must be reported within 3 days of delivery by opening a case.
Return Policy Summary
Return Window
3 days
Return Method
Online Returns by Case Opening
Return Shipping
Poshmark provides a return label for approved returns, and refunds include shipping charges.
| Contact Number | Not provided |
| Restocking Fee | No restocking fee mentioned |
| Return Conditions | Item must be faulty, not match description, unauthentic, incorrect, or damaged. |
| Gift Returns | Not mentioned |
| Exceptions | Returns not accepted for change of mind, fitting issues, delayed delivery, or payments made outside the platform. |
How to Return
- Open the Poshmark app or website.
- Go to My Purchases.
- Select the order you want to return.
- Tap on Order Inquiry/Problems.
- Choose Order Not as Described.
- Select the reason and add images with a description.
- Click Submit.
- If approved, receive a return label and ship back within 5 days.
Official Returns Portal
https://poshmark.com/
