QVC offers a 90-day return period for all customers, with free returns for defective products. Shipping charges apply for returns due to change of mind.
Return Policy Summary
Return Window
90 Days
Return Method
Online & Pick-up
Return Shipping
Free for defective products; otherwise, shipping charges are deducted from the refund.
Contact Number | 888-345-5788 |
Restocking Fee | None |
Return Conditions | Returns accepted for any reason, higher success if due to defect or error. Non-returnable items include food, personalized items, gift cards, and clearance sale items. |
Gift Returns | Not specified |
Exceptions | Food items, personalized items, gift cards, and clearance sale items are non-returnable. |
How to Return
- For returns by mail: Email [email protected] with 'QVC Return' as the subject, include order details, pack items, attach return label, and ship with selected carrier.
- For scheduled pick-up: Pack product, attach return label, schedule pick-up with UPS.
Official Returns Portal
https://www.qvc.com/html/popups/ReturnsInformation.html