Radio Shack logoRadio Shack Return Policy Guide

Radio Shack allows returns within 30 days for most products, with specific conditions and exceptions. Returns can be made in-store or online, and refunds are processed within 48 business hours.

Return Policy Summary

Return Window

30 days

Return Method

Returns can be made in-store or online.

Return Shipping

Free shipping label provided if eligible.

Contact Number800-843-7422
Restocking FeeNot mentioned
Return ConditionsProducts must be in new condition with original receipt. Tags must not be removed.
Gift ReturnsNot mentioned
ExceptionsNon-returnable items include resold products, altered products, opened software, and functioning memory cards or pen drives.

How to Return

  1. Visit the Radio Shack Return Page.
  2. Enter your registered email id.
  3. Click on 'Start a Return.'
  4. Select the item(s) you want to return.
  5. Receive your free shipping label if eligible.
  6. Return the product through any mail service with the shipping label attached.
  7. For in-store purchases, ensure the product is in new condition, bring the original receipt, and the card used for purchase.
Radio Shack logo

Official Returns Portal

https://gwrs.returnly.com/

Visit Portal

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