Redbox offers an 'anywhere return' policy allowing customers to return rentals to any Redbox kiosk. Returns are free unless late, and defective discs can be exchanged.
Return Policy Summary
Return Window
17 days for movies, 23 days for games
Return Method
By visiting any Redbox kiosk
Return Shipping
Free unless returned late
| Contact Number | 866-733-2693 |
| Restocking Fee | None |
| Return Conditions | Returns must be made at a Redbox store within the US. Additional charges apply if returned late. |
| Gift Returns | Not specified |
| Exceptions | Refunds are not possible for purchased movies/games. Defective discs can be exchanged. |
How to Return
- Go to a nearby Redbox kiosk.
- Click on the option 'Return a DVD'.
- Insert the disc you want to return into the machine.
- Get your return receipt when the machine prompts.
Official Returns Portal
https://www.redbox.com/transactionterms
