Sam's Club offers easy in-store and online returns without any time limitations for most items, with some exceptions for electronics and other specific categories.
Return Policy Summary
Return Window
Any Time (Except the items listed in the Exceptions section)
Return Method
In-store & Online
Return Shipping
Free-of-cost online returns within the U.S.
| Contact Number | 1-888-746-7726 |
| Restocking Fee | Not mentioned |
| Return Conditions | Item should be in new condition with manuals and accessories. Receipt or membership card required. |
| Gift Returns | Not mentioned |
| Exceptions | Electronics and appliances (90 days), Motorsports items (30 days), Commercial heavy equipment (30 days), Smart phones (14 days), Non-returnable items include wholesale trading programs, gift cards, tickets, custom-made items, prescriptions. |
How to Return
- Log in to your SamsClub.com account and go to the order details section under 'My Account'.
- Select the items you want to return and print the return label.
- Securely package your return item with all the accessories, documents, and packaging slip (if included) and attach the return label to the package.
- Drop off the package at your nearby US postal office to ship it back to Sam’s Club.
Official Returns Portal
https://www.samsclub.com/content/returns
