Samsung provides a 14-day return period after delivery for products with technical defects or transport damage. A 28-day warranty period is available for issues post-delivery.
Return Policy Summary
Return Window
14 days after delivery
Return Method
Request an RMA and send the product back at your own cost
Return Shipping
Customer bears the cost unless the product is defective
| Contact Number | 1800 407 267 864 |
| Restocking Fee | Not mentioned |
| Return Conditions | Products must be undamaged and in perfect condition |
| Gift Returns | Not mentioned |
| Exceptions | Used products and products with post-delivery damage are not returnable |
How to Return
- Request an RMA number by contacting Samsung.
- Send the product back within 7 days of receiving the RMA.
- Include order number and issue description, with a photo if possible.
- If defective, contact via mail within 2 days of receipt.
- Open electronics and household appliances packages in the presence of a Samsung engineer.
Official Returns Portal
https://www.samsung.com
