Sears offers a consumer-friendly return policy allowing returns within 30-45 days depending on membership status and purchase time. Returns can be made online or in-store.
Return Policy Summary
Return Window
30-45 days depending on membership status and purchase time
Return Method
Return to store directly or by mail
Return Shipping
Shipping charges deducted if returned after the stipulated time unless the store is at fault
| Contact Number | 1-800-349-4358 |
| Restocking Fee | Not mentioned |
| Return Conditions | Must carry all tags, documents, and receipts; inform store within 3 days for damages |
| Gift Returns | Gift cards cannot be returned; store credit provided |
| Exceptions | Extensions for festive season purchases; damages must be reported within 3 days |
How to Return
- Log in to the site from where you made the purchase.
- Go to the order section and select the product you wish to return.
- Select the reason for returning the product and proceed.
- Answer the questions prompted and follow the instructions.
- Receive shipping labels and stick them on the product.
- Pack the item properly and ship it to the store's address.
- Refund will be initiated once the product reaches the store and is validated.
Official Returns Portal
https://www.sears.com/en_us/customer-service/shipping-delive...
