The Sleep Number return policy allows returns within 100 days for Beds and DualTemp layer items, with specific conditions for other items.
Return Policy Summary
Return Window
100 Days
Return Method
In-store & Online
Return Shipping
Customer pays return shipping fees. $29.99 per UPS label for eligible items; $249 plus tax for other items.
| Contact Number | 800-472-7185 |
| Restocking Fee | Not specified |
| Return Conditions | Items must be in good and sanitary condition. Authorization required for returns. |
| Gift Returns | Free gift items must be returned or their price will be deducted from the refund. |
| Exceptions | Final sale items, FlexFit adjustable bases, clearance, closeout, factory outlet, demo, display merchandise, and upholstered furniture are not eligible for return. |
How to Return
- Contact Customer Service at 800-472-7185 to request a return authorization.
- Receive an RSO (Return Service Order) number for eligible returns.
- Send items back through UPS or another reliable shipping service.
- Ensure the return reaches Sleep Number's facility within 30 days after authorization.
Official Returns Portal
https://support.sleepnumber.com/hc/en-us/articles/235185607-...
