Swarovski allows returns within 14 days for refunds, with specific conditions for bundle items and exceptions for customized products.
Return Policy Summary
Return Window
14 Days
Return Method
In-store & Online
Return Shipping
Customer pays ordinary charges for returns under EUR 40, otherwise free.
| Contact Number | +91 0124 4107173 |
| Restocking Fee | None mentioned |
| Return Conditions | Items must be in original condition with original packaging. |
| Gift Returns | Not specified |
| Exceptions | No returns for gift cards, Creator’s Lab products, Swarovski Masks, and customized items. |
How to Return
- Generate your return label on their website.
- Enter your order number & registered email id.
- Pack your return product in its original condition with original packaging material.
- Fill out the return form and attach it to the package including the number of returned items and the reason for returning the product.
- Include the return form with your package so that they can initiate your return within 24 hours of receipt.
Official Returns Portal
http://returns.swarovski.com
