Ted Baker allows returns within 30 days for most items, provided they are in new condition with tags and labels intact. Returns can be made online or in-store for U.K customers, while international customers must return via mail.
Return Policy Summary
Return Window
30 Days
Return Method
Online & In Store
Return Shipping
£3 return shipping fee for online returns deducted from refund
| Contact Number | +44 (0) 808 178 7366 |
| Restocking Fee | Not mentioned |
| Return Conditions | Items must be in new condition with labels, tags & seal intact. Intimate wearables require hygiene strips. |
| Gift Returns | Not mentioned |
| Exceptions | Non-returnable items include tailored/personalized items, earrings, underwear, personal grooming products, bridal dresses, rugs, fine jewellery, and B by Ted Baker bras and nightwear. |
How to Return
- For U.K online returns: Start your return on the online returns portal.
- Proceed with your order number and zip code.
- Download the return label and print it.
- Pack the items, attach the label and drop them off at your local drop-off point.
- For international returns: Write the return code on the delivery note.
- Pack items securely with the delivery note.
- Send the package to Ted Baker Returns Department, XPO Logistics, Fernhook Avenue, Derby Commercial Park, Derby, DE21 7HW.
- For in-store returns: Take your item and purchase receipt to a U.K Ted Baker store within 30 days.
Official Returns Portal
https://tedbaker.returns.international/
