Topshop allows returns within 45 days of purchase, with a full refund available if returned within 28 days with a valid receipt. Returns after 28 days may receive a gift voucher.
Return Policy Summary
Return Window
28 days for full refund, 45 days for gift voucher
Return Method
In-store, Online, and through Mail
Return Shipping
No return fee, but shipping charges are not refunded
| Contact Number | +44 0344 984 0264 |
| Restocking Fee | No restocking fee |
| Return Conditions | Items must be unused, undamaged, and in original packaging with tags and barcodes |
| Gift Returns | Returns after 28 days may receive a gift voucher |
| Exceptions | Non-returnable items include opened body products, underwear with broken labels, broken jewelry, and opened swimwear |
How to Return
- Visit the 'Delivery and Returns Page' on Topshop's official website.
- For in-store returns, find your nearest store and visit with the item and receipt.
- For online returns, generate a return label from the website if not provided.
- Pack items in original packaging and attach the return label.
- Drop off the package at a nearby USPS location.
Official Returns Portal
https://www.asos.com/customer-care/returns-refunds/what-is-y...
