Versace allows returns within 30 days for items in original condition with tags. Returns are not free and must be done online.
Return Policy Summary
Return Window
30 Days
Return Method
Via Mail Only
Return Shipping
Return fees depend on location, typically €10, but free in some countries.
| Contact Number | +1 888 721 7219 |
| Restocking Fee | Not specified |
| Return Conditions | Items must be in original packaging with tags, not washed or used. |
| Gift Returns | Refunds for gifts are sent to the original purchaser. |
| Exceptions | Non-returnable items include briefs, personalized items, bikini bottoms, socks & tights, stockings, and swimwear. No exchanges are offered. |
How to Return
- Visit the Versace return portal and enter your order number and email address.
- Choose the items you want to return.
- Print out both the return label and the return form.
- Attach the return label to the outside of the box and place the return form inside the box.
- Drop off the parcel at your nearest DHL location.
Official Returns Portal
https://web.global-e.com//returns/portal/mZGp
