Vineyard Vines allows returns within 60 days of the original shipment date for a full refund. Items must be unworn, in new condition, and have all original tags attached.
Return Policy Summary
Return Window
60 Days
Return Method
Via Store and By Mail
Return Shipping
Free for incorrect shipments; otherwise, customer pays
| Contact Number | 1800-892-4982 |
| Restocking Fee | None mentioned |
| Return Conditions | Items must be new, unused, with tags attached; swimwear must have hygienic liner intact. |
| Gift Returns | Gift cards are final sale and non-exchangeable. |
| Exceptions | Personalized, monogrammed, altered, or customized products are not eligible for return or exchange. Clearance, Outlet, or Final Sale Items are not eligible for return, exchange, refund, or credit. |
How to Return
- Return to Store: Visit any Vineyard Vines store with the packaged item, original receipt, and state the reason for return.
- Return via Mail: Log in to your Vineyard Vines account, visit order history, and process the return. Send the return parcel via mail.
Official Returns Portal
https://www.vineyardvines.com/on/demandware.store/Sites-Vine...
