Virgin Mobile offers an easy return policy allowing returns within 7 days of purchase, either online or in-store.
Return Policy Summary
Return Window
7 days from purchase
Return Method
Return in-store or online
Return Shipping
Customer responsible for shipping unless item is damaged or wrong
| Contact Number | 1-888-322-1122 |
| Restocking Fee | No restocking fee mentioned |
| Return Conditions | Must include purchase bills, manuals, and original packaging |
| Gift Returns | No specific gift return policy mentioned |
| Exceptions | No full refund after 7 days unless item is damaged or wrong |
How to Return
- Log in to the site from where you made the purchase.
- Select the item you wish to return from the order section.
- Provide a reason for returning the product.
- Print and attach the shipping stickers to your product.
- Pack the item properly and ship it to the store's address.
- Track the shipment with the provided link until it reaches the store.
Official Returns Portal
https://www.virginmobileusa.com/login
