Vitamin Shoppe allows returns for exchange or refund within 30 days of purchase, with conditions on opened products and shipping charges for online returns.
Return Policy Summary
Return Window
30 Days
Return Method
In-store and Online
Return Shipping
Shipping charges apply for online returns
| Contact Number | 00 1 201-868-5959 |
| Restocking Fee | No restocking fee mentioned |
| Return Conditions | Products can be returned even if opened, but used products are non-returnable |
| Gift Returns | Not specified |
| Exceptions | No receipt returns get merchandise credit; Klarna refunds are in merchandise credit; PayPal refunds require return to distribution center |
How to Return
- For in-store returns, visit any Vitamin Shoppe store with your receipt.
- For online returns, mail the item with receipt to the specified return department address.
- Contact customer service for damaged products or if the purchase is over $500.
Official Returns Portal
https://www.vitaminshoppe.com/u/return
