Walgreens logoWalgreens Return Policy Guide

Walgreens allows returns within 30 days for a full refund if the item is unused and accompanied by a receipt. Returns can be made in-store or by mail, and are free of charge.

Return Policy Summary

Return Window

30 Days

Return Method

In-Store & Online

Return Shipping

Free if returned within the time frame

Contact Number1-800-925-4733
Restocking FeeNo restocking fee mentioned
Return ConditionsItems must be unused and returned with a receipt for a full refund. Without a receipt, store credit is given.
Gift ReturnsRefunds for cosmetics are given as store gift cards.
ExceptionsPrescriptions and used contact lenses are not returnable. Contact lenses can be returned if wrong or damaged.

How to Return

  1. For in-store returns: Bring the product and receipt to a Walgreens store within 30 days.
  2. For online returns by mail: Go to the Walgreens Returns page, provide order number and pin code, submit the reason for return, print the prepaid return shipping label, pack items securely, and drop off at a post office.
Walgreens logo

Official Returns Portal

https://www.walgreens.com/returnlabel

Visit Portal

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