Walmart accepts exchange or refund if customers return their product within 90 days from the date of their purchase. Returns can be made in-store or online with the original receipt and in its original condition.
Return Policy Summary
Return Window
90 Days
Return Method
In-store & Online
Return Shipping
Free, with prepaid return label for online returns
| Contact Number | 1-800-925-6278 |
| Restocking Fee | No restocking fee mentioned |
| Return Conditions | Original condition with receipt; government ID required if no receipt |
| Gift Returns | Refunds for items priced at $10 or above will be in the form of a gift card if no receipt is provided |
| Exceptions | 14 days for cell phones and video games; 30 days for electronics; 60 days for prescription glasses and contacts; 1 year for perennials, trees, and shrubs |
How to Return
- For in-store returns, visit the nearest Walmart store with the receipt.
- For online returns, log in to Walmart.com, select 'return by mail', and follow the prompts to receive a confirmation email and label.
- Print the label, pack the product as it was, and mail it back using any postal service.
- To schedule a pick-up, use the Walmart website or mobile application.
Official Returns Portal
https://www.walmart.com/cp/returns/1231920#:~:text=Walmart's...
